Privacy Policy

Last updated: June 2026

Salmon Arm Aesthetics(“we,” “us,” or “the clinic”) respects your privacy and is committed to protecting the personal and health information you share with us. This policy explains what we collect, why, how we protect it, and your rights. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy law.

Information we collect

Booking & contact details — your name, email, phone number, and the service or message you submit through our booking and contact forms.
Medical intake information — if you complete an intake form, the health information you provide (such as medical history, medications, allergies, and reason for visit) so we can deliver safe, appropriate care.
Purchase information — if you buy products or gift cards, payment is processed by our payment provider; we do not store your full card details.
Basic technical data — standard server and analytics information (such as IP address and pages visited) used to operate and secure the website.

How we use your information

To schedule, confirm, and manage your appointments.
To provide safe, personalized treatment and maintain clinical records.
To respond to your enquiries and send appointment-related emails.
To process purchases and, where applicable, provide receipts.
To meet our professional, legal, and regulatory obligations.

We do not sell your personal information, and we do not use your health information for marketing.

Service providers

We use trusted third-party providers to operate the clinic and website, who process data only on our behalf and under confidentiality obligations: website hosting and database services, transactional email delivery, and a payment processor for any purchases. These providers may store data on servers located in Canada or other jurisdictions.

How we protect your information

Health and personal information is stored using access-controlled systems with security safeguards such as encryption in transit, restricted access, and authentication. Medical intake information is accessible only to authorized clinic staff and is never publicly viewable.

Retention

We keep clinical and personal records for as long as necessary to provide care and to meet professional and legal record-keeping requirements, after which they are securely destroyed.

Your rights

You may request access to the personal information we hold about you, ask us to correct it, or withdraw consent (subject to legal and clinical record-keeping obligations). To make a request, contact us using the details below.

Contact us

For any privacy question or request, contact Karilee Slubowski, LPN at info@salmonarmaesthetic.ca or 250-515-0559. You may also write to us at 5110 10th Ave SW, Salmon Arm, BC V1E 3B5.

This policy may be updated from time to time; the “last updated” date above reflects the latest version. See also our Terms of Use.